My name is Andrii, I am a personal buyer based in Italy: I find, check and buy pieces in boutiques for clients worldwide. Eight years of doing this, a registered company in Modena. Below are the questions people usually ask before their first order.
Open the showcase and chatA personal buyer is someone who buys an item for you where you cannot physically be. I live in Italy and visit the boutiques myself: I see the piece in person, check the size and the quality of the stitching, and compare prices between shops. You get an item from an Italian boutique without flying to Italy and without risking a fake bought online.
You tell me what you are looking for — brand, item, size, budget. I check availability in the boutiques and send options with photos and prices. Once you have chosen, I go to the shop, video-call you from the floor if you wish, buy the piece and send you a photo with the tag plus the boutique receipt. Then packing, shipping with tracking and updates until it reaches your door.
Browsing the catalogue, answering questions, checking stock and sizes, measuring items and insole length, extra photos and video of the piece are all free — they are part of the consultation. Only two services are paid: buying over a live video call, where you watch the piece in real time, from 80 euro per hour in any boutique in Europe, and a full day of personal shopping across stores and factories for 599 euro.
We buy only in official boutiques and keep the shop receipt for every purchase. Before shipping I send photos of the item with its tags and labels, and video if you want it. If you need a specific detail checked — stitching, hardware, the code on the label — just ask and I will photograph it close up.
Yes, and it is one of the main reasons people come to us. We connect while I am inside the shop and you see the piece through my eyes: the colour in daylight, how it sits on the mannequin, the state of the fabric. This live video buying starts at 80 euro per hour and works in any boutique in Europe, not only in Italy.
Italian sizing varies even within one brand, so we never rely on the label alone. I measure the item at the key points: shoulders, chest, sleeve and total length. For shoes I measure the insole in centimetres — the most reliable way to tell whether a pair will fit, because an Italian 42 may differ from what you are used to. Measurements are free.
It depends on the country, weight and volume, so we calculate it per order. We ship worldwide with tracking, and you can follow the parcel in your personal account. Delivery times depend on the destination and the carrier you choose.
By card through a secure payment link, by bank transfer to the company account, or in cryptocurrency. Payment reserves the item: until then the shop may sell it to someone else, so we do not hold goods without payment. Documents are provided for every purchase.
Exchanges and returns are possible; the conditions depend on where the item was bought and how much time has passed. This is exactly why we check sizes so carefully beforehand: measurements, video and a conversation about fit come before the purchase. Details are on the returns page.
In Italy these brands sell at domestic prices without the markup of local distributors, plus boutiques run seasonal reductions. The difference often covers both the service and the shipping. We add no hidden margins: you see the price of the item, the shipping cost and, if applicable, the fee for a paid service.
Italy is the base — I live here and know the shops. But live video buying works in any boutique in Europe, and personal shopping trips can be arranged in the cities you need. If a piece exists only in France or Spain, we will organise it.
The site shows what has been found and photographed in recent days — it is a showcase, not the full stock. If your model is not there, send me the brand, model and size: I will search the shops and tell you honestly whether it can be sourced.
In the site chat I answer immediately, and during Italian working hours within a few minutes. If the question requires a trip to the shop, I will tell you when I can check. At night and on weekends replies may take longer.
RUDI S.R.L.S., VAT number IT03904170366, Modena, Italy. We operate officially and provide invoices and receipts. The details can be verified in the Italian company register.